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GDPR Compliance Statement

Last updated: November 3, 2026

Our Commitment to Data Protection

While Edge-orchard is based in Australia and primarily serves Australian clients, we recognize that individuals from the European Union may visit our website. We are committed to handling personal data in accordance with the General Data Protection Regulation (GDPR) where applicable.

Legal Basis for Processing

When we process personal data of individuals in the EU, we do so based on one of the following legal grounds:

  • Consent: You have explicitly agreed to our processing of your data for specific purposes
  • Contract Performance: Processing is necessary to fulfill a contract or take steps prior to entering a contract
  • Legitimate Interests: Processing is necessary for our legitimate business interests, provided these do not override your rights
  • Legal Obligation: Processing is required to comply with legal requirements

Your Rights Under GDPR

If you are located in the European Union, you have the following rights regarding your personal data:

Right of Access

You have the right to request confirmation of whether we process your personal data and, if so, to access that data along with supplementary information.

Right to Rectification

You have the right to request correction of inaccurate personal data and to have incomplete data completed.

Right to Erasure

In certain circumstances, you have the right to request deletion of your personal data, also known as the "right to be forgotten."

Right to Restriction of Processing

You have the right to request that we restrict processing of your personal data in specific situations.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing that produce legal effects or similarly significantly affect you. We do not engage in automated decision-making or profiling.

International Data Transfers

Your personal data may be transferred to and processed in Australia. While Australia is not covered by an adequacy decision from the European Commission, we implement appropriate safeguards to ensure your data receives an adequate level of protection comparable to that guaranteed under GDPR.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period varies depending on the nature of the data and the purpose of processing.

Data Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of personal data in transit and at rest
  • Regular security assessments and updates
  • Access controls limiting data access to authorized personnel
  • Staff training on data protection principles

Data Breach Notification

In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay and, where required, within 72 hours of becoming aware of the breach.

Third-Party Processors

We may engage third-party service providers to process data on our behalf. All such processors are bound by data processing agreements that comply with GDPR requirements, including provisions for data security, confidentiality, and processing limitations.

Cookies and Tracking

Our website uses cookies and similar technologies. You can manage your cookie preferences through our cookie consent mechanism. For detailed information, please refer to our Cookies Policy.

Children's Data

Our services are not directed at children under 16 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without appropriate consent, we will take steps to delete that information.

Contact and Complaints

To exercise any of your GDPR rights or if you have concerns about how we handle your data, please contact us at:

Email: [email protected]
Address: Level 8, 147 Collins Street, Melbourne VIC 3000, Australia

You also have the right to lodge a complaint with a supervisory authority in the EU, particularly in the member state of your habitual residence, place of work, or place of alleged infringement.

Updates to This Statement

We may update this GDPR Compliance Statement to reflect changes in our practices or legal requirements. Material changes will be communicated through our website with an updated revision date.

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